From fieldwork to lasting business capability.FORWARD-DEPLOYED ENGINEERING
FDE Academy
CONCEPT ATLAS / 30

Clear concepts.
A shared working language.

Concise definitions, real boundaries and module links. Knowing when not to use a technology matters as much as naming it.

FDE

Forward Deployed Engineer

A field-facing role spanning diagnosis, engineering, adoption and outcome validation; scope varies across organizations.

Learn in context / W01 ↗

Agent

Agent

A system where a model selects steps and tools from goals and feedback; autonomy is bounded by evidence and authority.

Learn in context / W05 ↗

Workflow

Workflow

A predefined execution path that may include model calls; it is not necessarily an autonomous agent.

Learn in context / W05 ↗

Skill

Reusable skill

A reusable task specification with inputs, method, tools, acceptance and failure handling. Preserve provenance and licensing.

Learn in context / W11 ↗

Ontology

业务本体 / Business ontology

Explicit objects, relationships and actions that align business meaning with operations.

Learn in context / W05 ↗

Entity resolution

实体消歧

Deciding whether records refer to the same entity while controlling false and missed merges.

Learn in context / W05 ↗

Semantic layer

语义层

A governed definition of metrics, dimensions and calculations, distinct from document retrieval.

Learn in context / W03 ↗

RAG

Retrieval-augmented generation

Generate with retrieved material; retrieval does not ensure applicability or answer correctness.

Learn in context / W05 ↗

MCP

Model Context Protocol

A protocol connecting AI applications to tools and context, not automatic authorization or semantics.

Learn in context / W05 ↗

Tool contract

工具契约

A testable definition of inputs, outputs, authority, bounds, errors, idempotency and outcome states.

Learn in context / W08 ↗

Fit / Gap

适配与缺口

Separate standard support, configuration, adaptation, product gaps and unsupported needs.

Learn in context / W01 ↗

SOW

Statement of Work

A scope and deliverables statement with responsibilities, timing and acceptance; contracts need professional review.

Learn in context / W03 ↗

POC / Pilot

概念验证 / 试点

A POC tests feasibility; a pilot tests bounded real use, adoption and value. Neither automatically proves production readiness.

Learn in context / W04 ↗

MVA

Minimum viable architecture

A teaching term for the minimal data, tool, model and logging architecture needed for one working slice.

Learn in context / W04 ↗

Evals

评估

Measure capability and failure modes through tasks, grading and outcome evidence, not chat impressions.

Learn in context / W07 ↗

Golden set

黄金样本

Domain-reviewed representative tasks and expected behavior, maintained with version control.

Learn in context / W07 ↗

Holdout

保留测试集

A test set excluded from tuning to check generalization; repeated tuning against it defeats the purpose.

Learn in context / W07 ↗

Regression

回归测试

Check preservation of important capabilities, separating safety gates from general quality.

Learn in context / W07 ↗

Guardrail

护栏

A combination of input, tool and output safeguards; a prompt alone is not a security boundary.

Learn in context / W09 ↗

Prompt injection

提示注入

Untrusted content attempts to redirect instructions or exceed authority, including through retrieved documents.

Learn in context / W09 ↗

Idempotency

幂等

Repeating the same valid request does not duplicate effects; key/payload conflicts require explicit handling.

Learn in context / W08 ↗

Compensation

业务补偿

A corrective action for effects that cannot simply be rolled back; distinct from transaction rollback.

Learn in context / W08 ↗

Trace

执行追踪

Correlated model, tool and outcome events for a task; does not require storing private internal reasoning.

Learn in context / W09 ↗

SLO / SLA

服务目标 / 服务约定

SLOs define measurable objectives; SLAs formalize service commitments with scope, windows and responsibilities.

Learn in context / W09 ↗

OLA

Operational Level Agreement

Commonly an internal Operational Level Agreement in IT service management, not a universal Outcome-Level Agreement.

Learn in context / W10 ↗

DiD

Difference-in-differences

Treatment change minus comparison change, with identification assumptions required for causal interpretation.

Learn in context / W10 ↗

Percentage point

百分点

The absolute difference between rates: 20% to 24% is four points and a 20% relative increase.

Learn in context / W10 ↗

RaaS

Result-as-a-Service

An outcome-linked commercial model requiring attribution, risk and responsibility definitions.

Learn in context / W10 ↗

Adoption

采用

Actual workflow use, distinguishing trial, sustained use, edited acceptance and execution.

Learn in context / W08 ↗

NRR

Net revenue retention

Revenue retained in an existing customer cohort after expansion, contraction and churn, excluding new customers.

Learn in context / W11 ↗
Technical definitions link to official documentation in their modules. Commercial and operating definitions are teaching explanations; actual organizational and contractual definitions prevail.
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